blankanvas

Dear Annoying Credit Card Company,

I refer to your credit card received approximately three working weeks ago. The personalised credit card came as a surprise, albeit invasive, for I do not recall applying for one. I hereby would like to enquire how my personal particulars were obtained, granted the lack of my voluntary disclosure.

On two separate occasions after I received the personalized credit card, dated 3 October 2008 and 10 October 2008 respectively, I received the following text messages from you.

I understand that your company is governed by and construed in accordance with Singapore laws, and the courts of Singapore shall have non-exclusive jurisdiction to adjudicate any dispute which may arise in relation thereto. It is with that in mind I would like to remind you of the nation’s Spam Control Act, of which took effect on 15 June 2007. Borrowing from Direct Marketing Association of Singapore’s comprehensive Compliance Checklist For Messages Sent to Mobile Telephone Number, I herewith express my absolute disappointment against your company’s failure to adhere to the following items.

4. Has the intended recipient requested to or consented to receive this message? If yes, proceed to question 8.

I did not consent to receiving any messages from you, and I’m most certain I did not request for any.

7. Are the first six characters of this SMS/MMS precisely ‘<ADV> ‘?

No.

8. Does the message body contain a mobile phone number for recipients to unsubscribe from receiving future messages from this marketer?

No. And that is why you’re reading this.

I would like to request for you to remove me from all marketing promotions, with immediate effect. I trust that my request will be processed with utmost priority.

I look forward to your favourable response.

Yours Faithfully,

Patricia Law

cc: Consumer Associaton of Singapore, Direct Marketing Association of Singapore, and blankanvas

Note to all blankettes

Have you received similar violation of privacy of late from that ace of a credit card company? Email both DMAS and CASE at info@dmas.org and complaints@case.org.sg respectively to lodge a report.

[UPDATE: 13 October 2008]

Dear Annoying Credit Card Company,

Based on your reply below, did you even bother reading my email at all?